Chad is the editor of AINalerts, AIN's daily business aviation newsletter, and is also the news editor at AIN Media Group.&nbsp;He has been writing about aviation, with an emphasis on business aviation, since 1994. Chad started his writing career at The Avion,&nbsp;the&nbsp;student newspaper at Embry-Riddle Aeronautical University in Daytona Beach, Florida, serving as editor-in-chief before graduating with a bachelor's in aeronautical science. After a stint as managing editor at Professional Pilot&nbsp;magazine, he joined&nbsp;AIN in late 1998. Chad holds a commercial pilot certificated with instrument and multi-engine ratings, and he also is a CFI/CFII. He lives and works from his home in Venice, Florida.

Online Editor

Chad Trautvetter

Satcom Direct has upgraded the network operations center (NOC) at its headquarters facility in Melbourne, Florida, to aggregate, collate, and analyze the increasing amounts of data generated by business aircraft activity. The NOC features a 72- by 10-foot digital wall displaying real-time global customer connectivity activity, providing significantly augmented customer and product support.

 


According to Satcom Direct, information collected from the SD Xperience “nose-to-tail portfolio” of hardware, software, and infrastructure solutions ensures the NOC is aware of the network status of each customer’s aircraft globally. Using artificial intelligence and machine learning, that data is aggregated and displayed on the digital wall, allowing the company to identify any connectivity outage, degradation, or systemic issues.

 


From there, Satcom Direct support personnel can then implement corrective actions, often during flight. Predictive alerting is also triggered by the NOC, enabling remedial action ahead of potential issues.

 


Cybersecurity management has also been enhanced with abnormal patterns of data behavior highlighted to stimulate mitigative action. In addition, Satcom Direct can also alert crewmembers to advise passengers of any necessary action needed to prevent potential cyber events.

 


“Aircraft generate large volumes of multi-faceted data that provide clear insight into aircraft connectivity. If the data is behaving differently than expected we will often be aware of it before either our customer, the end-user, or our partners, which means we can begin to fix issues more quickly,” said Satcom Direct founder and CEO Jim Jensen. “The investment we’ve made ensures we can extract meaningful information about usage and/or degradation, enabling us to be even more proactive in issue resolution.”

News and developments about everything that goes into the cabin of an aircraft, from floor coverings to headliners, with a special emphasis on in-flight entertainment, communications and other electronics for passengers. If it is in the cabin of an aircraft, it’s covered here.

Satcom Direct Upgrades Network Ops Center

Satcom Direct has added a network operations center to aggregate, collate, and analyze data generated by business aircraft activity.

2024 Corporate Aviation Leadership Summit

AmyWilder

New developments and products in avionics, specifically about aircraft electronics in the cockpit.

News and information on safety procedures and concerns.

News and issues relating to business, corporate and private aviation, primarily regarding turbine-engine-powered airplanes and helicopters. Subjects include aircraft, engines, maintenance, operations, personnel, acquisitions, accidents, safety, security, and training.

Airplane Manager syncs with Nimbl for better flight ops

Nimbl Integrates with Airplane Manager To Boost Efficiency

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Approval for these aircraft is expected in early 2025

West Star Developing Three Embraer Gogo Galileo STCs

Going back to natural materials can have advantages in sustainability.

Austrian company F/List Is Using New Materials for Greener Cabin Interiors

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News and issues concerning general aviation, specifically airplanes and helicopters powered by piston and alternative engines (i.e., non-turbine powered aircraft). Subjects include aircraft, engines, personnel, acquisitions, accidents, safety, security and training.

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Going back to natural materials can have advantages in sustainability.

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Approval adds option for service center installations

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