Dallas Airmotive announced that its First Support field service organization completed more than 10,000 service events in the last two-year period. To hit the magic 10,000 mark the BBA Aviation subsidiary expanded First Support.
“Field service has always been an integral component of our business,” said Mark Stubbs, chief commercial officer for Dallas Airmotive. The organization has grown to include more than 110 technicians available at the customer’s call. “We will continue to expand our team, our tooling and our capabilities so that we can meet customer demand in the field,” Stubbs continued.
NBAA attendees can see field service technicians in action at the Dallas Airmotive exhibit (Booth N3505) twice daily, at 11 a.m. and 2 pm. While there take a look at some of Dallas Airmotive’s NBAA show specials, including exclusive savings on qualifying MRO services for customers who commit to sending their engine overhauls to Dallas Airmotive.
The company offers OEM-authorized service on more than 25 engine models and has three overhaul centers as well as 10 regional turbine centers around the globe.
Speaking of which, the company is in the final stages of construction on its MRO and test center campus at the Dallas-Fort Worth International airport. It announced Tuesday that it expects to receive certificates of occupancy for the 220,000 square foot facility and its 30,000 sq ft engine test center in January 2016. Once the certificates are issued Dallas Airmotive can begin the process of transferring people and equipment to the new location.
“This is a state-of-the-art test center that was designed for speed, flexibility and adaptability. When it is running at full capacity we will be able to test up to 12 engines a day,” said Stubbs.