Aviation document management specialist Web Manuals is offering customers ongoing training with its software through the new Academy+ option for its Learning Management System. Under the package announced on Monday, the Swedish company is providing live instructor-led sessions and self-paced online courses to supplement product knowledge and allow users to explore the system at their own pace.

Web Manuals’ technology helps aircraft operators and other aviation companies to digitize, author, and distribute operational documentation. The company aims to save time and cost by replacing a laborious manual task with automated processes that will increasingly be supported by artificial intelligence with tools such as a new PDF reader.

Academy+ customers pay a subscription for ongoing training rather than paying for individual sessions. Certified Web Manuals instructors help customers with questions and can provide on-demand instruction with specific topics and tasks. Clients can enroll in any open training course without paying additional fees, and the option also helps new users get started with the technology and helps them to maximize the benefits.

Exhibiting at the Business Aviation Asia Forum & Expo in Singapore this week, Web Manuals reported that its customer base in the Asia Pacific region increased by 21% in 2024 with the addition of 28 new organizations, including 12 business aircraft operators, such as MJets and Asia Corporate Jet. The company has promoted Singapore-based Sofia Ahlgren as its vice president for customer experience. It is also adding Joshua Pak as a sales executive to the Australian office it opened last year in Sydney.

"As digital transformation becomes essential in business aviation, our focus is on equipping customers with the right tools to operate safely, efficiently, and staying on top of regulatory changes in the region," Ahlgren commented.

This story was updated on March 5 with fresh information about Web Manuals' presence in the Asia Pacific region.