Stack has integrated its business operations system (BOS) with online charter broker platform Avinode. Stack said its BOS was the first plug-and-play customer relationship management system to be integrated with the Avinode platform, which processes about 18 million requests per year.

The Stack BOS will manage the entire trip request lifecycle from initial client contact through aircraft sourcing, quoting/contracting, trip management, and financial reconciliation, Stack said. Integration of the system provides for synergies between Avinode’s business-to-business marketplace and Stack’s business-to-consumer tools. 

In addition, the integration streamlines communications between charter brokers and aircraft operators, enables quotes sourced from Avinode and charter brokers' proprietary systems to appear on a single screen, provides access to “rich” data that enables charter brokers to enhance client relationships, and merges CRM workflow tools and quoting and booking data, Stack said.

“Integration with Avinode is a real game-changer for us,” said Stack CEO Greg Jarrett. “It allows our clients to access their proprietary databases—plus the Avinode platform—in a single workflow. The result is access to a massive amount of data and the ability to compare and propose best aircraft/best route/best price options quickly and easily. Working with Avinode, we have developed a very powerful digital platform that is customized for charter brokers."