Vortex Aircraft Services has signed on to Embraer’s Beacon web- and app-based maintenance coordination platform. Beacon is designed to enhance maintenance coordination and responsiveness to AOG services, simplify communication around maintenance events regarding all types of aircraft, streamline workflows, and improve efficiency and knowledge exchange.

Headquartered in Memphis, Tennessee, Vortex provides AOG and scheduled maintenance for commercial and private aviation. Luis Osuna, Vortex founder and director of maintenance, said joining Beacon will help with the company’s plans to expand its operations in Charlotte, North Carolina, which is a “strategic location” for Vortex’s operations supporting air carriers in the Southeast U.S.

“We firmly believe in strengthening the quality of work and response for our customers,” Osuna said. “By joining Beacon, we continue to make our relationship more dynamic between our customers and us so we can keep them flying.”