Mary Nevada-Morgan, who had left a mark for strong customer service during her eight-year tenure with Million Air Dallas, died unexpectedly on June 29 at the age of 35. Born Sept. 17, 1983, in Dallas, she graduated from the University of Dallas with a bachelor’s degree in human resources and management.

Nevada-Morgan later joined Million Air and had served as a senior customer service representative/account specialist. In that role, company executives said, she had worked with a number of corporate operators, many of whom became “loyal customers (fans).” Her customer service earned her “Above and Beyond” recognition in this year’s AIN FBO Survey. 

“Wherever a beautiful soul has been, there is a trail of beautiful memories. It is with deep sadness that we share the news of the passing of Mary Nevada-Morgan, a senior CSR at Million Air Dallas,” the FBO chain said in a statement, adding the “entire Million Air family…will truly miss her. She will always be remembered for her joyful heart, love for others, and the spirit that will always be Mary.”

She is survived by her husband, Christian Morgan, as well as daughter Jocelyn Nevada-Morgan and mother Norma Reyes Nevada.