"Every year I have watched our flight volume increase significantly throughout our core region," said Gareth Danker, director of global sales and marketing for Euro Jet (Booth E61), which is highlighting its unprecedented growth during its 10th year in business last year. Thus far in 2019, the company has opened new lounges, expanded staff, and handled more than 8,000 flights. Euro Jet, a supervisory services company, can now provide flight handling services at more than 200 airports in the Balkans, Baltics, Belarus, and the Commonwealth of Independent States (CIS).

Last year, the company opened new crew lounges in Sofia, Bulgaria; Warsaw, Poland; Belgrade, Serbia; and Zagreb, Croatia. It also obtained a handling license in Prague at Euro Jet's flagship location at the Vaclav Havel International Airport. "We've implemented new technology in our operations control center and added more supervisors in our catering, hotels, and fuel departments to handle the increased amount of flights we are dealing with," said Paul Lourenco, director of strategic planning and development for Euro Jet. "This year we have some major events, from Romania's EU Presidency Summit to the ice hockey championship in Bratislava and Kosice, Slovakia," he said.

Euro Jet's flight handling services include coordination with airport authorities and local agencies, organizing permits, setting up fuel, crew logistics, and meeting VIP catering needs. The company recently had 72 of its key ground personnel pass NATA's Safety First Pilot Line Service Training, becoming the first ground support company in eastern Europe to have certified agents.

"Ground handling, safety, and customer service agents need to understand the smallest details of ever-changing rules and regulations. Continued training is essential to ensure the best team out there," said Euro Jet CEO Charlie Bodar.