MRO Insider has launched a customer loyalty program—Mx Rewards—that allows participants to accumulate points for different transactions via the company’s web-based business aircraft maintenance request tool. Points are awarded for activities such as registering an account or aircraft, submitting a maintenance request for quote (RFQ), accepting a quote, and completing a facility review at the completion of maintenance.
The company is offering rewards such as cash back that can be utilized for future maintenance events, MRO Insider-logoed items, excursions in cities across the U.S., tickets to sporting events, cruises, and charity donation.
“We are excited to offer our latest program, Mx Rewards,” said MRO Insider co-founder and v-p of sales. “We conducted a survey of owner/operators and Part 135 management companies and compiled a list of rewards that interested our users. From there we created our program with our users' interests in mind, adding charity donations and cash back on their booked maintenance events as a direct result of our survey.”
MRO Insider does not charge business aircraft owners/operators to register, submit RFQs, or accept quotes.