Wilson Air Center, which operates FBOs at Memphis International Airport; Houston’s William P. Hobby Airport; Chattanooga’s Lovell Field in Tennessee; and North Carolina’s Charlotte/Douglas International Airport, is appearing at NBAA as part of the contingent of Shell Aviation-branded FBOs at the fuel provider’s booth (2038).

At its Chattanooga facility, the company reported that it has completed and fully rented a 3,000-sq-ft office suite that is attached to its newest 25,000-sq-ft hangar, which was built in 2016. With that hangar filled to capacity as part of the FBO’s 58,000 sq ft of hangar space, the company is working on plans for an additional hangar at the Tennessee airport.

At Charlotte, the airport authority is completing the planning process for a new 30,000-sq-ft general aviation terminal, which will enhance the current FBO facility, providing additional space to support commercial charter activity and more tenant offices. The two-story facility, which will also be managed by Wilson Air, will include a 4,500-sq-ft U.S. Customs and Border Protection facility and conference rooms on both levels, as well as 9,000 sq ft of office space on the second floor. The airport expects the first phase of the project to be completed by the summer of 2020, when the city will host the Republican National Convention.

Finally, Wilson announced that Mary Kay, previously a customer service representative (CSR) at the company’s Houston location, has been promoted to regional CSR manager. She will be based at the Hobby facility and will travel between the other FBOs and work to evaluate and streamline their front desk processes.