Gulfstream Aerospace (Booth N5132) released a suite of aircraft maintenance and flight operations services called Aircraft Ownership Service (AOS). The service, which was developed from customer feedback, enables aircraft owners, flight departments and management companies to customize aircraft services for their needs. Gulfstream Product Support president Derek Zimmerman explained that customers choose their own services, set the contract term and then receive a consolidated monthly invoice.
AOS offers scheduled and unscheduled maintenance parts and labor. Technical information for publications and subscriptions are also available through the suite. Customers can receive on-site services such as operational staffing and support and hangar accommodations. AOS also offers major vendor support programs integration for engines, auxiliary power units and avionics.
“There is no one better qualified to help maintain and operate an aircraft than the original equipment manufacturer,” Zimmerman said. “This program gives operators another opportunity to leverage the strength of Gulfstream—our extensive knowledge of the business jets we build, our worldwide operational experience, our more than 4,000 product support employees and our vast network of customer resources.”