Aero-Dienst Defends Its Bombardier Mx Crown
Last year's winner of Bombardier's annual Authorized Service Facility Excellence Award has been recognized once again.
Aero-Dienst managing director Viktor Peters (center) accepts this year's Bombardier Business Aircraft Authorized Service Facility Excellence awards from Andy Nureddin (left), the Canadian airframer's vice president for business aircraft customer support and training, and Jean-Christophe Gallagher (right), vice president and general manager for Bombardier Business Aircraft customer experience.

German MRO provider Aero-Dienst was named Bombardier’s top authorized service facility (ASF) in the worldwide and Europe categories once again, having earned that distinction last year for the first time. The airframer introduced the award in 2011, honoring its ASFs for exceptional quality, performance and outstanding service, and Aero-Dienst was once more singled out among the 33-member global Bombardier Aircraft service network.


“This success is a great incentive for continued excellent performance in customer service and workmanship,” noted Viktor Peters, managing director of the Nuremberg-based maintenance company. “Achieving temporary success is one thing, but being able to consistently attain the top position among your competitors is a special achievement.”


With an eye toward the 2017 awards, he added the company will strive to carry out maintenance, repair and overhaul services for its Global, Challenger and Learjet customers at the highest level over the coming year.