It was back in 1989 when newly established Jet Support Services, Inc. (JSSI) rolled out its first engine maintenance program for the Honeywell (formerly Garrett) TFE731. Now, as the company celebrates its 25th anniversary, its very first client to enroll in the program is still onboard. Wood product manufacturer Boise Cascade Corporation still owns the very same Dassault Falcon 50, and its three original engines have been tended by JSSI for the past quarter-century.
According to the company, the business jet has logged more than 9,500 hours since it was first covered by the hourly cost maintenance provider, and its engines have gone into the shop for major periodic inspections every 1,400 hours and compressor zone inspections every 4,200 hours. “We’re so proud of the fact that our original customer is still on the program today,” JSSI president and CEO Neil Book told AIN. “Frankly we think it speaks volumes about one of the programs that we’ve designed for our customers and the service we provide. It has withstood the test of time.”
To celebrate its milestone, here at NBAA JSSI is hosting a reception tomorrow from 3:30 to 5:30 at its booth (1206), during which Book will make a presentation to acknowledge the pilot of the Falcon 50 and the company’s long affiliation with JSSI.
“When you look back to 1989, we were really a one-trick pony,” said Book. “We were a company with one program, designed for one specific engine type. Today we work on almost all makes and models of aircraft, we cover the engines, the airframe and the APU, from tip-to-tail.”
From those first aircraft engines, JSSI now has approximately 1,700 aircraft in its program as well as more than 3,400 engines, hundreds of airframes and countless APUs. That level of growth can be attributed to the company’s evolution over the past quarter-century. “Years ago we were very much focused on the in-service market; we developed our programs for mature aircraft and engines,” said Book. “Today, we introduce our new programs as the aircraft comes to market, so for the first time ever, the consumer has an alternative to the manufacturer’s [maintenance] program with a brand-new airplane.”
