Duncan Aviation has named Andrew Arcuri assistant manager of its engine Rapid Response Team (RRT) network, concentrating on the eastern regions of the U.S.

Arcuri comes to the Duncan Aviation team with more than 20 years of experience in turbine engine maintenance. He served as an engine and propeller technician in the U.S. Navy, worked on TFE731 engines at Garrett Aviation and then moved to Dassault Falcon Jet, where he proved instrumental in developing and expanding additional lines of engine business.

Arcuri’s career path also took him into engine service sales and as a business partner in an aircraft repair station engine-line authorized by Honeywell. Most recently he served as a field service engineer/senior technical support specialist for Honeywell Aerospace.

“I like the face-to-face interaction you get with customers,” said Arcuri. “I want to be the guy that makes it happen for them and I believe meeting the customer’s expectation is critical. In an ongoing effort to increase product efficiency and maintain a high level of support, my knowledge and experience will add value to Duncan Aviation and its customers,”

In addition to managing the East Coast RRT locations, Arcuri will serve as team leader for the Duncan Aviation RRT in New York.

Over the past three years, the Duncan Aviation engine RRT network has grown 50 percent and now employs 30 engine technicians in 11 different locations across the U.S. In the past year, the RRT has fulfilled more than 1,300 work orders.