Helicopter hoist and winch manufacturer Breeze-Eastern (Booth No. 602) announced a major revamp of the company’s spare parts distribution system, including in-house control of parts distribution and a multimillion-dollar investment to bulk up spares inventory.
Breeze-Eastern president and CEO Brad Pederson said the company aims to reduce turnaround times for common spare parts orders to 30 days by the fourth quarter. “Our goal is to assure that we have adequate material on hand for expedited responses and seamless support,” he added.
The company also noted that, since May 2012, Breeze-Eastern has cut commercial overhaul and repair turn times in half. Last year, the company added a 16-member worldwide customer support organization, available through a 24-hour hotline.
“We recognize that responsive spares support and turnaround times are critical to our customers’ mission success,” Pederson added. “This new distribution structure is part of an ongoing effort to more closely control the process and bring us closer to our customers and end users.”
Breeze-Eastern previously used Transaero to handle parts distribution.