AIN Blog: Torqued: Can You Trust the FAA?

Voluntary safety programs are based on trust. Can you trust the FAA? The short answer, when it comes to voluntarily reporting violations or voluntarily cooperating with an FAA investigation, is no. You absolutely cannot trust the FAA to look out for your interests, especially the interests of maintaining your certificate or livelihood. In fact, you can expect the FAA to use anything and everything you say to them against you.

Let me explain. I haven’t felt this mistrustful of the FAA in a long time. Yes, of course, there was a time when no airman in his or her right mind trusted the FAA (we knew when the FAA showed up they weren’t there to help us) but then along came Asap, remedial training and other voluntary programs that encouraged cooperation with the agency, and the atmosphere in Flight Standards started to change. It seemed that starting sometime in the early years of the 21st century, the FAA figured out what many advanced aviation nations already knew: rigid, punitive enforcement systems don’t get far in encouraging airmen to come forward with safety information only they can know.  Some FAA inspector sitting in an office isn’t going to know what’s happening on the line or in the hangar unless someone who actually flies the line or works in the hangar tells him.

So for a while it seemed the FAA really worked hard with the industry to convince airmen that cooperating with the FAA by reporting safety violations–even their own–or cooperating with the FAA in investigating safety violations, would be in the best interests of the aviation system and the airmen’s cooperation would be met with leniency, if not immunity. Well, seems those days are over. The game has changed and not for the better. Not for the best interests of aviation safety and certainly not for the best interests of airmen used to a free exchange with FAA inspectors they trusted.

The FAA’s past efforts to gain the industry’s trust were based on what most everyone in the safety business knows is true: the only way to continue to drive the accident rate down is to get access to information about safety issues known only to people working in the system–mechanics, dispatchers, pilots, air traffic controllers and other front-line employees. And the only way to get access to this information is for the individuals to trust that they can share the information that may implicate them in safety lapses or violations without fear of getting fired by their employers or prosecuted by the FAA.

Lawyer Up

So while I came to trust that the FAA could be trusted with these voluntary programs–and would rather forego enforcement cases in the interests of maintaining the free flow of important safety information from the only sources of that information–I am now convinced that that trust is seriously misplaced. What has changed my opinion and driven me to write this article are two recent enforcement cases I’ve been involved with–not as a target, but as an expert witness. These cases have led me to conclude that an airman (that includes mechanics, aircraft dispatchers, parachute riggers, air traffic controllers and, yes, of course, pilots) cooperates with the FAA at his own peril, more specifically at the risk of the suspension or revocation of his certificate. 

Without getting into the specific details of the cases since their appeals are wending their way through the enforcement system, suffice it to say that in both instances the entire FAA enforcement case was predicated exclusively on statements made by the airmen. Other than the voluntary statements they made to the FAA–because they were used to a spirit of cooperation with their local FSDO–there was not a shred of evidence against them. The inspectors stated this clearly in open court and it’s there in the transcript for anyone to read. But for statements voluntarily provided by these airmen, the FAA would not–could not–have known that there was a basis to believe that a regulation was violated. Talk about loose lips sinking ships. In this case, of course, the sunk ships were their own certificates.

So, what’s an airman to do? First off, unless you’re independently wealthy or belong to a union that provides you with legal help (that’s an attorney, not a union rep) in enforcement cases, stop reading and sign up for a legal services plan. Now. The cost of these legal services plans amounts to pennies a day and can save you a world of hurt if you get into trouble with the FAA. AOPA runs the oldest and best known one for pilots. PAMA has one for mechanics and repairmen. Fortunately for mechanics and pilots, both plans are managed by the law firm of Yodice Associates, with decades of experience representing airmen and companies in FAA enforcement cases. 

Attorneys are prohibitively expensive for the average person with no legal services plan, and fighting the FAA in an enforcement case requires good legal advice, even more so since the FAA is using the Pilot Bill of Rights (intended to give pilots and other airmen more protections) to cut back those rights. Of particular concern, the FAA is aggressively using the Federal Rules of Evidence to hinder an airman’s ability to present his or her case. Much as I hate to say this, the only chance an airman has is with competent counsel. And, yes, I was afraid that the FAA would use this new law against airmen. But there’s no point in revisiting the wisdom of this law. It’s the law and it’s what we have to deal with today. 

Secondly, under no circumstances speak with an FAA inspector or lawyer–other than providing the minimum information required by the FARs–without first consulting with experienced, legal counsel. That means someone who is experienced in the FARs, NTSB rules and associated regulations and laws. See above: AOPA and PAMA legal services plans. The FAA can and will use any information you provide against you. If you’ve gotten used to responding informally to FAA inspectors asking questions, think twice before responding. And call for legal advice first.

John Goglia
Writer
About the author

With more than 40 years experience in the aviation industry, The Honorable John Goglia, was the first and only Airframe and Powerplant mechanic to receive a presidential appointment to the National Transportation Safety Board (NTSB). He served from August 1995 to June 2004.   

As a Board Member, Mr. Goglia distinguished himself in numerous areas of transportation safety. In particular, he was instrumental in raising awareness of airport safety issues, including the importance of airport crash fire and rescue operations and the dangers of wildlife at airports. He played a key role in focusing international attention on the increasing significance of aircraft maintenance in aviation accidents. He pressed, successfully, for greater integration of civilian and military safety information, becoming a featured speaker at national aviation symposiums attended by military leaders and major defense contractors. He is a leading proponent of airplane child safety seats.

Prior to becoming a Board Member, Mr. Goglia held numerous positions in the airline industry. He started as a mechanic for United Airlines and eventually joined Allegheny, which became USAir. Additionally, he was involved for more than 20 years as a union flight safety representative on accident investigation teams. There, he developed a safety program for his union, the International Association of Machinists, and was its representative for NTSB investigations. For twelve years, he operated his own aircraft service company.

Numerous prestigious groups have recognized Mr. Goglia’s contributions to aviation safety.  Aviation Week & Space Technology awarded him a coveted 2004 Laurel for his outstanding service as an NTSB Board member.  The Society of Automotive Engineers presented him with the Aerospace Chair Award for outstanding leadership in 2003 and the Marvin Whitlock Award for outstanding management accomplishment in 2002.

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