Bombardier is moving to upgrade its customer product support and training options. To that end, the company announced a major expansion of its service capabilities, including deployment of a fleet of mobile response trucks and three new regional support offices co-located with Bombardier factory-owned maintenance facilities in Tucson, Hartford and Fort Lauderdale.
Bombardier Global Express
When Bombardier Aerospace announced the Global 6000 at the NBAA convention in 2003, it was as a major upgrade of its Global Express XRS. Today, the Canadian OEM describes it as “the most accomplished and luxurious business jet ever brought to market.”
NetJets unveiled its new Bombardier Global 6000 at the NBAA show static display on Sunday. The fractional ownership giant has spent 18 months developing the Signature Series cabin interior for the large cabin aircraft and will also roll out the new design to other new members of its fleet, including the Challenger 605 and 300 models.
Donated items for the live auction at the NBAA/Corporate Angel Network (CAN) Soiree, to be held on October 31 during the NBAA Convention in Orlando, Fla., have reached spectacular levels. Aircell has donated the biggest-ticket auction item ever–an ATG 5000 high-speed Internet equipment package for business aircraft worth $91,500–to the organization, which coordinates free transportation for cancer patients on corporate aircraft.
Bombardier Aerospace has approved a second line maintenance facility in India. Air Works in New Delhi is authorized to work on the Challenger 604, Challenger 605, Global Express and Global Express XRS. The facility will complement Air Works’ center in Mumbai, which has been part of Bombardier’s authorized service facility network since 2008.
Bombardier Aerospace recently delivered a Global 6000 to the U.S. Air Force, the fourth Global-series aircraft added to the existing USAF inventory with E-11A military designation. The Air Force plans to equip this new addition with the Battlefield Airborne Communications Node, in time for deployment next summer. This system will allow battlefield communications systems to share data.
Rolls-Royce has signed an agreement with Dallas Airmotive for the MRO company to provide mobile repair support services for the BR710 series of turbofan engines. It claims to be the only independent engine service company to have the approval. Dallas Airmotive will offer on-site engine borescoping, troubleshooting, accessory replacement and engine removal and reinstallation.
Jet Aviation St. Louis has again been named a Rolls-Royce authorized service center for the BR710 turbofan. A spokesperson for the company said, “The BR710 powers a lot of our bread-and-butter aircraft here, so it’s advantageous to our clients for us to have that authority.” The BR710 powers the Gulfstream V/V-SP, G500 and G550 and the Bombardier Global Express, Global Express XRS and Global 5000.
Duncan Aviation has added a 45,000-sq-ft paint shop at its Lincoln, Neb., facility capable of handling aircraft as large as Gulfstream’s G650, Bombardier’s Global Express and Dassault’s Falcon 7X. The $10 million facility features downdraft airflow and automatic monitoring and alarms. Duncan is now offering an FAA-approved chrome-free paint process.
CAE (Stand 468) has announced it has become an authorized training provider for Bombardier’s Learjet 31 and Learjet 60, in addition to the Learjet 40XR, 45, 45XR, 60XR; Challenger 300, 604, 605; and Global 5000, Global Express and Global Express XRS business jets. Training for pilots ranges from classroom-based courses to level-D flight simulators.