In response to its growing worldwide fleet, Bombardier continues to expand its product-support capacity. Most recently the company has implemented 24/7 operation at all of its customer action centers. Concurrently, it has instituted an around-the-clock hotline for contacting Learjet, Challenger and Global field service representatives (FSRs).
Viking Air, the Vancouver-based specialist in support, STCs and airframe mods for de Havilland Canada (DHC) Beavers and Otters, has acquired full production rights for the full line of DHC aircraft up to the DHC-7 Dash 7.
Gold Air International has ordered two new Bombardier Global 5000s in a deal valued at close to $80 million. The UK executive charter operator will receive the long-range jets between late 2008 and early 2009, allowing it to take on intercontinental missions.
Midcoast Aviation, which has done green Challenger 604 completions for years, is ramping up its capabilities as the Canadian manufacturer sends more of its business jets to the Cahokia, Ill. independent center for more highly customized interior work.
One of the major selling points of the business jet seems always to have been the ability to customize and personalize the cabin to fit the customer’s desires and tastes. That flexibility has always commanded a price, to be sure, but it was there, and customers took advantage of it.
Bombardier is forecasting continued growth for the business aviation industry over the next five years and is positioning itself, though somewhat cautiously, to take advantage of the market.
Bombardier Aerospace reached outside the company last month to appoint Pierre Gabriel Côté president of Bombardier Business Aircraft, a position that had been held on an interim basis for the previous 10 months by Pierre Beaudoin, president and COO of Bombardier Aerospace. Last September, Beaudoin replaced Peter Edwards, who had been with the Canadian manufacturer for 10 years.
Bombardier has named TAG Farnborough Engineering and Gold Air International of Biggin Hill Airport aircraft-on-ground/line maintenance facilities. TAG will support the Bombardier Challenger and Global, and Gold Air International the Learjet. The two bring to 11 the number of Bombardier business aircraft service facilities in Europe.
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