Gulfstream Aerospace launched an iPhone- and iPad-compatible application that provides customers with access to its worldwide product support network. The 24-hour support app serves as a source for direct access to Gulfstream technical operations, 19 company-owned and -authorized service centers, 13 company-authorized warranty facilities, 43 field service representatives, spare part sales and other key contacts. The app includes phone and fax numbers, email addresses, location information and operating hours.
This week at LABACE, Execjet Mobile announced the release of the latest version (4.0) of its Bizjet Mobile service, which allows passengers aboard any telecom-equipped aircraft with an onboard Wi-Fi network to send and receive text messages and emails. Bizjet Mobile 4.0 requires that one Apple iPad mini be set up to run the app, which creates its own Bluetooth/Wi-Fi network that other Apple devices can then access. Anyone on board can tap into that network to send text messages of up to 600 characters and emails of up to 1,500 characters (without attachments).
Lightspeed Aviation unveiled its top-of-the-line headset, the Zulu PFX, yesterday at EAA AirVenture. The headset retails for $1,100 and offers enhanced dynamic active noise reduction technology over the company’s Zulu.2, in a slimmer and lighter package. It also features an enhanced version of the company’s FlightLink software, which allows streaming audio through a free iOS app. The company expects to begin Zulu PFX deliveries in September.
Dassault Falcon is offering a new app for mobile and tablet users. The Falcon Customer Service app offers instant touch-call features for AOG hotlines, the technical center, spares and field service. The app also helps operators locate service centers and Falcon pilot contacts.
West Star Aviation recently launched a new and improved version of its Experience-on-Call app. Specifically designed for iPhone and iPad users, the free app can be downloaded from the iTunes store. The app was designed to provide direct contact to a full directory of professionals at West Star, wherever assistance is required. It allows users to select and directly contact the West Star team member who best fits their needs, based on aircraft type, service needed and location.
International Communications Group (ICG) is scheduled to begin deliveries of its new eRouter in the second quarter.
The “customer-inspired” modifications to the design are expected to “enhance performance [and] make it easier for operators to perform maintenance, set up configuration and access Sim and memory cards without removing the unit from the aircraft.”
Emteq has introduced a universal USB charging device for aircraft cabins. The new IntelliUSB SR can charge most portable devices by detecting the initial voltage when the device is plugged in, then selecting the proper charging technology. The three technologies supported are Apple’s iOS, Samsung (for Android devices) and Battery Charging 1.2 (used on many phones in Asia).
Jet Support Services (JSSI) launched the MyJSSI Mobile App for clients with Apple or Android devices. It streamlines the process for submitting monthly hours and allows customers to manage contracts, make payments and update contact information from their mobile devices. MyJSSI also allows JSSI to push notifications to its customers. New features include an intuitive navigational design, a program-selection tool that provides specific program information by aircraft type, Google map integration, interactive media and a FAQ section.
Per-seat charter broker BlackJet has developed an iOS app that allows members to book a seat on a private jet instantly from their iPhone or iPad. Together with this launch, it is providing a limited invite code (BLACKJETIPHONE5000) that can be used to request a membership. BlackJet seat service is currently available in San Francisco, Las Vegas, New York, Los Angeles and South Florida. Service to Chicago, Washington, D.C., Boston, Dallas and Seattle will be added this year.
Flying with iOS and Android moving-map and flight-planning apps has become common in cockpits worldwide, and Sporty’s Pilot Shop vice president of product development John Zimmerman knows firsthand that even with an intuitive touchscreen interface, flying apps can be complicated. That’s why Sporty’s announced during Sun ’n Fun 2013 that it has developed training courses to teach pilots the intricacies and the tricks for flying with tablets.