Embraer last month officially opened its new customer support contact center dedicated to executive jets. The facility, at Embraer’s headquarters in São José dos Campos, Brazil, has been operating for North American Phenom 100 customers since December and now offers worldwide support for all Embraer executive jets.
São José dos Campos
Embraer has expanded on its North American Phenom 100 support system, in service since last December. The Customer Support Contact Center, located at Embraer’s headquarters in São José dos Campos, Brazil, now offers operational, technical and maintenance support for all of Embraer’s executive jets.
Brazilian aircraft manufacturer Embraer showed strong third-quarter results compared with last year but cautioned that the company expects “a dry season for some time” beyond next year. The São Jose dos Campos-based company recorded third-quarter net sales of $1.546 billion and net income of $56.7 million, and the current backlog shows firm orders for 459 aircraft of all types.
Brazil’s Departmento de Controle do Escaço Aéreo (DECEA, Department of Airspace Control) has decided to deploy Jeppesen’s total airspace and airport modeler (TAAM) software at its newly created simulator laboratory in São Jose dos Campos, Brazil. Jeppesen will provide advice and user support to ensure DECEA receives the full benefit from its investment. This includes installation, commission, system testing and training.
Although the name Embraer is known throughout the world, Brazil’s aviation industry consists of much more than the manufacture of regional airliners, a growing portfolio of business jets and military and agricultural aircraft.
Brazilian aircraft manufacturer Embraer delivered its first Lineage 1000 bizliner to the PATS Aircraft Completions center in Georgetown, Del., on November 16.
Embraer’s first Phenom 100 lands at the company’s main facilities at São Jose dos Campos, Brazil, following a certification test flight on August 6. The aircraft made its first flight on July 26, and certification is expected in the second quarter of next year.
The 98- to 108-seat Embraer 190 officially began its year-and-a-half-long flight-test campaign on March 12, when the first prototype took off from Embraer’s São José dos Campos, Brazil assembly facility for a 2-hour 45-minute mission.
Embraer technicians were scheduled to begin final assembly of the Phenom 100 very light jet (VLJ) prototype in preparation for the jet’s mid-year first flight as this issue went to press. The jet is being built at Embraer’s Botucatu facility in Brazil, but final assembly will take place at the plant in São José dos Campos.
At first glance, the headquarters of Eviation Jets do Brasil seems an unlikely location for the development of a new aircraft. The facility, located in a wooded area outside São José dos Campos, Brazil, seems more like the ideal place for a weekend getaway than the development site of the Eviation EV-20, a twinjet version of the former VisionAire Vantage jet single.
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