Huge opportunities in the East offset by tough market conditions in the West is a simplistic but not inaccurate way to summarize the current state of the international FBO business these days. Business aviation traffic has recovered to some extent in Europe, but trading conditions there are still made hard by a combination of economic woes and rising costs.
Argus released a new version of TraqPak FBO, a web-based live flight-tracking aircraft activity analysis and market intelligence reporting tool used by FBOs, air charter operators, aircraft management companies and other aviation service providers. New features of TraqPak FBO v2 include the capability to add unique color codes to any aircraft and change the activity views in the program between full map, no map and the standard map and grid side-by-side view.
AIN readers rate FBOs in the Americas and we highlight the best 15 facilities that landed at the top of the survey. No surprises: “excellent customer service”–regardless of FBO facility or brand–was a key criterion. See the 2012 survey results.
Fuel supplier Avfuel is looking to add several Asian bases to its branded FBO network to support growing business aviation traffic in the region. The Michigan-based company already has more than 600 dealers across the U.S. and provides a diverse portfolio of products and services, including incentives for pilots using its Avtrip offering.
In anticipation of the summer 2012 Olympics in the UK, Signature Flight Support has announced a dedicated customer-support team and a 24-hour hotline to assist customers with arranging slots, parking, hotels, catering, rental cars and other needs.
ExecuJet Europe is further expanding its growing network of FBOs with its appointment by the UK’s Cambridge Airport to run its FBO. The Switzerland-based group has won a competitive tender to operate a branded FBO in its own name at the airport, which is located 70 miles northeast of London.
Signature Flight Support launched a new program, dubbed Signature Select, that allows independent FBOs to use its same systems, service and safety standards, training, sales, marketing and purchasing power. Each member company maintains its independent brand with the addition of the Signature Select badge, Signature said.
Fuel purchasing software developer FuelerLinx has launched the newest version of its fuel data tracking program. FuelerLinx 4.0 offers users networking capabilities in an application for mobile devices that allows for in-travel price comparisons.
Enterprise Jet Center in Houston and Texas Jet in Fort Worth are the latest companies to join the recently formed Paragon Aviation Group network. “Joining the Paragon network of premier independent FBOs will give Texas Jet another competitive advantage in our head-to-head battle with a large FBO chain,” said Reed Pigman, founder and president of the Meacham Field facility. Enterprise is the newest FBO at William P.
Pilots, flight attendants, dispatchers and other AIN subscribers who have frequent interaction with FBOs provided a total of 23,452 evaluations of more than 1,700 FBOs around the world in their responses to AIN’s 2011 FBO Survey.