Information technology management

June 4, 2012 - 1:10am

SR Technics, an executive refurbishment and maintenance, repair and overhaul (MRO) specialist in Zurich, continues to enhance and develop its executive cabin outfitting and maintenance services.

The company claims to have invested in new engineering tooling and systems and to have nearly doubled the size of its skilled labor team in the past 12 months alone.

December 31, 2011 - 4:50pm

Duncan Aviation (Booth No. 5580) has always provided customers with rapid-response access to technical road crews, but the company has recently expanded the capabilities and the number of technicians so that it can now provide its customers with maintenance at their preferred location.

“This saves the customer fuel and travel time and makes maintenance-only events less disruptive to their overall schedule,” said Chad Doehring, airframe services manager for Duncan Aviation’s Lincoln, Neb. location.

May 18, 2011 - 6:15am

Keitas Systems (Stand 1026), a start-up company based in Gex, France, not far from Geneva, is here introducing its Tempeus software program, designed to give exhaustive maintenance information to pilots via a simple Internet-connected laptop computer. Keitas Systems’ founders, sisters Lahou and Fatou Keita, began working on the program six months ago so it would be ready for EBACE.

September 22, 2010 - 8:20am

Viking Air of Victoria, British Columbia, will use the Avtrak GlobalNet platform to support its Viking MX factory maintenance tracking program. According to Viking, the system allows operators to easily plan, track and schedule maintenance activities, maintain regulatory compliance, and work closely with the OEM in monitoring overall aircraft systems reliability. It can also track all of an operator’s aircraft with a single system.

August 18, 2010 - 11:37am

Viking Air of Victoria, British Columbia, will use the Avtrak GlobalNet platform to support its factory maintenance tracking program–Viking MX. According to Rob Mauracher, v-p of business development and MRO general manager for Viking, the Viking MX system will allow operators to plan, track and schedule maintenance activities, maintain regulatory compliance and work closely with the OEM in monitoring overall aircraft systems reliability.

July 19, 2010 - 11:08pm

AgustaWestland is boosting its customer-support capability with the opening of a new fleet operations center. The facility, located close to the Italian helicopter manufacturer’s headquarters near Milan Malpensa International Airport, is staffed and equipped to handle urgent technical questions and spares requirements around the clock.

February 17, 2010 - 8:24am

AircraftLogs.com announced reporting enhancements that capture performance metrics for flight departments. The company’s online system can track three broad categories of non-financial metrics–aircraft utilization, passenger data and strategic alignment. With these metrics, flight departments can better understand the utilization of the corporate aircraft while evaluating
the operation’s efficiency.

February 2, 2010 - 12:05am

Diehl Aircabin has chosen Siemens PLM Software’s Teamcenter digital lifecycle management portfolio to help with its design, development and manufacture of cabin modules, crew rest compartments and air distribution systems for aircraft, including those for the new Airbus A350XWB.

October 28, 2009 - 12:13pm

Customer service training provider ServiceElements has added a new capability: collecting and analyzing market data to help customers expand their businesses and prepare for the improving economy. Owen Robbins, vice president of survey research and performance metrics and a clinical psychologist, will head the new initiative.

October 14, 2009 - 12:06pm

It goes without saying that the development of the Internet is one of the most significant achievements in history. The ability to mass communicate without geographic or time limitations allows even the smallest company to have international market potential at practically no cost. Yet while a company such as eBay, the online auction Web site, has capitalized on the Internet’s potential, aviation has yet to fully embrace it.

 
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