In 1982, HBAcorp psychologist Dr. Beau Altman, along with Chrysler Pentastar captains Tony Adamski and Grady Lefler, flight attendant Judi Ketchum and military survival trainer Morgan Smith conceived the first cabin safety training program exclusively for business and corporate aviation. In 1998 Dr. Altman sold the company to Dr. Doug Mykol, who renamed AirCare Solutions Training as Facts, a name that has become almost synonymous with cabin safety training.
SkyAngels, a flight attendant staffing provider, was born when Steffany Kisling began her career as a corporate flight attendant. She soon realized that while a trained flight attendant was needed and required, the client expectations were for something more. “I recognized that the job is not about the flight attendant, but the client,” she explained. “The longer I flew, the more I began to realize that the services I was providing, from child care to hotel reservations to serving as a fourth at bridge, were appreciated. And more and more clients were asking for me by name.
As a non-pilot I have rarely found myself in the cockpit of a jet airplane in flight. In fact, I have been afforded this distinct privilege exactly twice in two distinctly different aircraft.
The Allied Pilots Association (APA) has responded to an October 2 ABC News story in which a passenger questioned an American Airlines captain’s decision to return to Dallas-Fort Worth International Airport (DFW) after declaring an emergency. The passenger suggested that the emergency might simply be another labor jab at American management rather than a true emergency.
A story in this week’s Loveland, Colo. Reporter Herald says that Allegiant Airlines’ suspension of service from Loveland in August was due to airline CEO Maurice Gallagher’s concern about safety based on too much local air traffic and the airport’s lack of a control tower. Local city officials, as well as representatives of the Transport Workers Union representing Allegiant flight attendants want to know why, if flight safety is the reason for the pullout, the airline plans to continue operating service to Las Vegas through the end of October.
American Eagle flight attendants voted to ratify a tentative contract agreement with the bankrupt airline last month. The Association of Flight Attendants (AFA) said the deal contains “substantial improvements” over management’s original bankruptcy term sheet as well as its so-called Last Best Final Offer. Eighty-seven percent of the AFA members who cast ballots voted in favor of the agreement.
The FAA Modernization and Reform Act of 2012 directed the agency to study the impact of cellphone operation on aircraft operations during scheduled airline flights. It is specifically seeking comments from aircraft operators, including flight attendants, pilots and passengers who have experience with cellphone use through onboard base stations. The 60-day comment period ends November 5.
The two pilots operating an Air India Airbus A330 between Delhi and Shanghai were grounded after an incident in which the aircraft encountered turbulence strong enough to damage the aircraft and injure some crew and passengers.
Despite reports from flight attendants of damage and injuries in the cabin, the two pilots did not divert the aircraft to a nearby airport, but continued on to the original destination.
Unionized pilots with United Airlines and the former Continental Airlines voted overwhelmingly on July 17 to authorize a possible strike, remaining, in the words of the Air Line Pilots Association (ALPA), “wholly dissatisfied” with the pace of contract negotiations since the two airlines agreed to merge in May 2010.
Brazil’s Embraer took a brand-spanking-new Legacy 650 on a demonstration tour of the Eastern U.S. last month to show the airplane’s updated cabin and specifically the better soundproofing, revised layout, materials and in-flight entertainment system. The large-cabin twinjet’s visit to Teterboro coincided with the NBAA Regional Forum there on June 7 and Embraer invited several media people, including two AIN editors, on a “dinner aloft” with three Embraer marketing staff.