Jet Aviation’s St. Louis facility reorganized its MRO teams into airframe-specific support teams to better focus aircraft support and increase customer satisfaction. The new MRO structure has a lead manager for each of the major business aircraft product lines who is responsible for customer satisfaction, the quality of work and employee safety and satisfaction.
The business operations managers for the four teams are: Bob O’Leary, Hawker Beech/Falcon; Shawn Miller, Bombardier Global; Morris Smith, Gulfstream; and Vinnie Venditto, Bombardier Challenger.