Organizers of the Middle East Business Aviation (MEBA) show expect the fifth staging of the biennial event to be reinvigorated by its new venue at the Dubai World Central (DWC) airport. This year’s show (December 11 to 13) will benefit from the use of one of the just-completed, but as yet unoccupied, passenger terminals at DWC, also known as Al Maktoum International Airport.
Jet Aviation’s St. Louis facility reorganized its MRO teams into airframe-specific support teams to better focus aircraft support and increase customer satisfaction. The new MRO structure has a lead manager for each of the major business aircraft product lines who is responsible for customer satisfaction, the quality of work and employee safety and satisfaction.
The business operations managers for the four teams are: Bob O’Leary, Hawker Beech/Falcon; Shawn Miller, Bombardier Global; Morris Smith, Gulfstream; and Vinnie Venditto, Bombardier Challenger.
Jet Aviation St. Louis has become the first company to install Honeywell’s DU-875 flightdeck upgrade in an Embraer Legacy 600. “A team of technicians has been trained to support the [Legacy] airframe,” said Chuck Krugh, senior vice president and general manager of Jet Aviation St. Louis. “We have increased tooling, parts and other materials needed to support the aircraft.” The company recently received approval for DU-875 installations in the Legacy 650 as well.
Right in the middle of the NBAA Convention is precisely the right time to begin thinking about December’s Middle East Business Aviation (MEBA) show in Dubai, the fifth edition since the show began in 2005. This year’s event runs from December 11 to 13, but at a new location, Dubai’s Al Maktoum International Airport (OMDW), a 25-minute drive south of the City of Dubai.
Jet Professionals, a flight-department staffing specialist, is on hand at NBAA announcing a new human resources offering it believes could revolutionize business for smaller aviation companies. The Jet Aviation subsidiary (Booth No. 3594) has unveiled its Jet-Pro PEO, which it describes as the only professional employer organization exclusive to business aviation. The Jet-Pro PEO provides personnel administration and payroll services in addition to tax compliance and filing duties for small and midsize companies.
BBA Aviation Engine Repair and Overhaul (ERO) has made several additions to its global support staff. In the Asia Pacific region, the maintenance provider (Booth No. 3100) has added Luke Chiang, most recently director of regional jet sales at Jet Aviation, as a regional sales manager of its Singapore-based sales team. The center, which opened in Singapore this year, now includes a territorial director and three regional sales managers. The company also named Wayne Thompson as a regional field service engineer based in Brisbane, Australia.
Jet Aviation (Booth No. 3797) has added 20 aircraft to its management fleet and expanded capabilities and ramp space at its Houston and Dallas FBO facilities.
In an effort to raise the bar on customer service, the Air Elite FBO network has joined forces with training providers Ritz-Carlton Leadership Center and ServiceElements. Formed last year from the remnants of the former ExxonMobil Avitat network, the fledgling Air Elite brand comprises 25 FBOs, including nearly all of the former U.S. Avitat locations, which decided to remain together after the oil company pulled the plug on its support of the brand.
Charter market data services provider Avinode (Booth No. 2120) of Goteborg, Sweden, will present the Avinode 2013 Business Forecast followed by a panel discussion with charter operators at 1 p.m. today in Room N220A here at the NBAA convention.
Cessna Aircraft has signed agreements renewing Jet Aviation’s Dusseldorf, Germany, and Zurich, Switzerland, operations as Citation authorized service facilities. The extension of its relationship with Jet Aviation is the latest development in Cessna’s drive to expand its customer support network in Europe. The company recently launched new Cessna-operated Citation service centers in Doncaster, UK, and Valencia, Spain, to complement existing Citation-operated service centers in Paris, and Prague, Czech Republic.