Dot-com

April 7, 2014 - 11:00am

Amazon paid an FAA penalty of $91,000 last week for shipping a package via FedEx on Sept. 16, 2013, containing a flammable liquid adhesive considered to be a hazardous material. Amazon offered the shipment without the requisite shipping papers or emergency response information and did not mark, label or properly package the shipment. Amazon also failed to train its employees properly in preparing hazmat packages for shipment by air.

October 15, 2012 - 11:40am
Zappos CEO Tony Hsieh

By the time we first discussed putting Zappos CEO Tony Hsieh on the cover of Business Jet Traveler, I had already been a steady customer of the company for five years and knew all about its astonishing service standards.

 
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