Rolls-Royce Set To Expand Global Support Network For Bizjet Engines
Engine maker Rolls-Royce (Stand 348) plans to increase its global network of authorized service centers for corporate aircraft engines and strengthen its relationship with existing centers. The company is expected to announce the appointment of additional service centers here at EBACE this week.
Earlier this year, the engine maker announced the appointment of Hawker Pacific Asia in Singapore and MetroJet in Hong Kong as new members of its service network for the AE 3007A and BR710 engines, respectively. In 2011, Rolls-Royce signed a memorandum of understanding with Embraer for that OEM to become an authorized service center in São Jose dos Campos, Brazil, for the AE 3007A for the Legacy 600 and 650.
At the same time, over the past year Rolls-Royce has made major infrastructure enhancements to its CorporateCare engine maintenance program. “We’ve spent a lot of time and invested quite a bit in our people and our training,” said Steve Friedrich, Rolls-Royce vice president of sales and marketing. This includes opening a new training center in Indianapolis, Indiana; expanding shop capacity; and increasing parts stock and lease engines with the goal of being able to service aircraft anywhere in the world. “No matter where you are, you can get the support you need for a Rolls-Royce-powered aircraft,” he said.
Today, Rolls-Royce engines power a diverse fleet of 2,600 business aircraft distributed across 16 different model types, accounting for a 39-percent share by market value. More than 90 percent of this is accounted for in large jets such as the Gulfstream G450 and G550 and the Bombardier Global series, which are powered by the Rolls-Royce Tay or BR710 engines. AE 3007 engines power the remainder: the Cessna Citation X and Embraer Legacy 600 and 650 series. In 2011, Rolls-Royce delivered 1,500 business jet engines worth $2.4 billion. Almost all of those were for large-category aircraft, a market sector that has remained strong despite global economic uncertainty.
According to Rolls-Royce, its global product support reach is enhanced by its defense-, marine- and energy-sector turbine segments, which service customers worldwide. The new BR725 engines on the new Gulfstream G650 will continue this trend, Friedrich said. The company’s CorporateCare program will provide alternate lift for any engine-related AOG on these G650 aircraft until the aircraft can be fitted with a lease engine and returned to flight status.
“We will give you an aircraft to use for your mission until yours can be returned to service,” Friedrich said. Rolls-Royce also has expanded its classic CorporateCare coverage to include labor for A and C maintenance checks, troubleshooting and LRU on-wing replacement. Currently, more than 1,200 aircraft are enrolled in classic CorporateCare.