Touching Bases: Business Jet Center Doubled Market Share at Dallas Love Field
In the two years since it began a $15 million rebuilding program at Dallas Love Field (DAL), Business Jet Center has more than doubled its market share on the field, which hosts seven FBOs. Now with a 24-percent share of the market at busy DAL, Business Jet pumps nearly 3.8 million gallons of Phillips 66 jet-A and avgas annually, averaging better than 315,000 gal per month, according to general manager Stephanie Jordan.
It was August last year when Business Jet opened its 10th hangar, bringing its floor space to 150,000 sq ft. The FBO is home base to 62 aircraft (there are 15 more on a waiting list), and fuel sales are split evenly between based and transient customers. An underground fuel farm consists of two 30,000-gal jet-A tanks, a 12,000-gal avgas tank and a 4,000-gal automotive-fuel tank for surface vehicles. As another part of the refurbishing project begun two years ago, the 13-acre ramp was paved with concrete to accommodate heavy aircraft. A 22,000-sq-ft terminal/office complex was constructed with offices, outdoor patios and a large canopy to shelter incoming aircraft from either rain or the relentless Texas sunshine.
Full-time staff has grown to 97 employees, including eight airplane “greeters,” in addition to nine regular customer-service representatives. Five staff valets and three escorts accompany pilots and passengers to and from their aircraft, a necessity stemming from post-September 11 security measures. The FBO services an average of 50 aircraft per day. Future plans include adding ramp space and, possibly, additional hangars, should requirements dictate.