Helibras Opens New Customer Support Center Near São Paulo
Helibras opened a new customer support center at Atibaia, Brazil, near the three main airfields of São Paulo. The facility forms part of Eurocopter’s global network and mirrors those established by the company in Hong Kong, Dallas and Marignane, France. Some 75 percent of the Brazilian Eurocopter/Helibras fleet is based in southeast Brazil. The center offers a 365-day on-call service between 7 a.m. and 10 p.m. The specialist staff take the initial customer calls and see them through to the completion of service delivery. There is also an AOG desk.