JetNet Unveils iQ and CRM to boost industry knowledge

AINonline
May 17, 2011, 1:40 AM

Business aviation data provider JetNet is marking a decade of consecutive EBACE show appearances by demonstrating two new products here this week (Stand 232). Introduced earlier this year, the company’s Jetnet iQ advisory service is available to customers on a members-only basis and consists of three main components aimed at increasing clients’ industry awareness.

JetNet iQ Reports is an analytical business aviation reference that includes quarterly state-of-the-industry analysis, customer comments and demand forecasts, while JetNet iQ Consulting will provide members with customized research on a per-project basis.

 Jetnet iQ Summits will organize networking conferences featuring detailed analysis and discussion of the program’s latest surveys and forecasts. The first such invitation-only event is scheduled to take place in June in New York City.

The company also is presenting its JetNet Customer Relationship Manager (CRM), a customer management tool that was designed specifically for the entire aviation industry, with utility ranging from aircraft dealers and brokers to financiers, insurers, FBOs, service providers and airport managers. The system will provide subscribers with access to JetNet’s worldwide database of aircraft, along with their owners and operators, while allowing users to append and organize their own industry prospects, contact names and addresses and notes.

According to JetNet, since each subscriber’s CRM is hosted separately users can add their own database to the system without fear of sharing proprietary information. Since it is Web-based, the program, maintained and hosted by database software firm Aero Web Tech works equally well on Macintosh or PC platforms, the company noted.

“These new services are a direct result of feedback from our subscribers and our colleagues in the aircraft industry,” said Paul Cardarelli, JetNet’s director of sales and marketing. “Our mission is to give them the tools they want and need, so engaging them in regular dialog is crucial.”

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