Dassault Proceeding With Falcon Service Expansion
Dassault is sticking to plans for adding Falcon service centers to its existing network, customer support executives at the French aircraft manufacturer have told AIN. The executives are confident that enough aircraft will be delivered over the coming months and years to support this expansion, which involves authorized and factory-owned centers. Local partners have been found in Switzerland; Austria; Tel Aviv, Israel; Djeddah, Saudi Arabia; Mumbai, India; Turkey; Shanghai, China; and Kuala Lumpur, Malaysia. They are to become authorized service centers this year. In addition, Dassault expects to open a factory-owned service center in São Paulo, Brazil, next month. At present, there are four Dassault-owned service centers and 28 authorized service centers. However, since the beginning of the brutal downturn that has affected business aviation, employees have been laid off at the company’s customer support businesses–last month 27 were let go from the Teterboro, N.J. facility, and since November there have been 17 layoffs in Little Rock and 35 in Wilmington, Del.